More meanings of this word and English-Russian, Russian-English translations for the word “SPEAK ON THE PHONE” in dictionaries.
- TALKING ON THE PHONE
- SPEAK ON THE PHONE - to speak on the telephone/phone
- Software - prep. along, by; with respect to, according to; on, over, in, at, in the sense of, from, in accordance with, …
- SPEAK - v. speak, say, indicate
Russian-English Dictionary of the Mathematical Sciences - Software - Po River
- SPEAK - Speak
Russian-American English Dictionary - BY-
- BY
English Russian-English dictionary general vocabulary - Collection of the best dictionaries - SPEAK - 1. (owl. say) (int. dt.) say* (d. to); (report) tell* (about d.) he ...
English-Russian-English dictionary of general vocabulary - Collection of the best dictionaries - PO - 1. (on the surface) on, over; (within smb.) through, about; (along) along, down; walk on the carpet; ...
Russian-English dictionary of general topics - SPEAK - say 1. tk. nesov. (own orally) speak*, talk; the child* doesn`t talk yet; ~get louder! ...
Russian-English dictionary of general topics - TO THE TELEPHONE - To the telephone
Russian Learner's Dictionary - Software - On
Russian Learner's Dictionary - TO SPEAK - To speak
Russian Learner's Dictionary - software - along
Russian Learner's Dictionary - SPEAK - say
Russian Learner's Dictionary - PO- - 1. (verb prefix) is used in various ways. meaning ; in the sense of limitation, brevity of action. translated through: a little, for...
Russian-English dictionary - PO - 1. sentence. (dt.) 1. (on the surface) on; (along) along walk along the floor, along the grass...
Russian-English dictionary - SPEAK
Russian-English dictionary - PO- - 1. (verb prefix) is used in various ways. meaning ; in the sense of limitation, brevity of action. translated through: a little, for...
- PO - 1. sentence. (dt.) 1. (on the surface) on; (along) along walk along the floor, along the grass...
Russian-English Smirnitsky abbreviations dictionary - SPEAK - say, talk 1. (owl. say) (int. dt.) say* (d. to); (tell) tell* (about d. ...
Russian-English Smirnitsky abbreviations dictionary - SPEAK - v. speak, talk; relate, tell; say, utter; refer; proclaim, declare
Russian-English Edic - software - sentence 1) (on the surface) on; along (along); all along (over the entire surface) along ...
- SPEAKING is imperfect. - speak; Sovereign - say, talk without additional. 1) only imperfect. (be able to) speak, talk he hasn’t yet...
Russian-English short dictionary in general vocabulary - Software - GP
- SPEAK - Speaking
British Russian-English Dictionary - Software - per lat.
Russian-English economic dictionary - SPEAK - see Hold your chest - say (or do) something; see As the French say; see You say well, an armored car for you...
English-Russian-English dictionary of slang, jargon, Russian names - PO - 1. (on the surface) on, over; (within smb.) through, about; (along) along, down; walk on the carpet; walk down the street walk...
- SPEAK - say 1. tk. nesov. (be able to speak) speak*, talk; the child* doesn`t talk yet; ~get louder! speak(a...
Russian-English Dictionary - QD - PO - I see also. similar to ~ ; in accordance with; calculate ~ ; differentiate ~ ; task ~ acoustics; ...
Russian-English scientific and technical dictionary translator - PO is a river that flows into the Adriatic Sea; Italy. Ancient Roman Pad (Padus) from ligurs. bodincus "bottomless", modern Italian Ro. The etymology is controversial. See also …
English-Russian Geographical Dictionary - Software - (software) 1) software 2) via
Russian-English Dictionary terms and abbreviations for VT, Internet and programming - SPEAK - say (said, said)
Russian-English biological dictionary - Software - (in COMPDS.): CF. Russian is yours
Large Russian-English Dictionary - software - sentence 1) (on the surface) on along (along) all along (over the entire surface) walk along the floor - walk on the floor ...
Large Russian-English Dictionary - SPEAKING is imperfect. - say the sovereign. - say, talk without additional. 1) only imperfect. (be able to) speak, talk he hasn’t yet...
Large Russian-English Dictionary - Software - by on;over;along;down;d under
- SPEAK - speak speak;say;talk
Russian-English Dictionary Socrates - TONGUE - noun 1) a) tongue furred/dirty/foul/coated tongue ≈ coated tongue (in a patient) b) tongue (food) 2) something shaped like a tongue, resembling ...
- TELEPHONE - 1. noun. telephone to answer a telephone ≈ answer phone call to call smb. to the telephone ≈ to call…
Big English-Russian dictionary - TALK - 1. noun. 1) a) conversation; dialogue; conversation I think it "s time we had a talk. ≈ I think it’s time for us ...
Large English-Russian Dictionary - SPEAK - ch.; past vr. - spoke, mouth - spake; prib. past vr. - spoken 1) to speak, talk; to express oneself, to express oneself, to express oneself...
Large English-Russian Dictionary - RING - I 1. noun. 1) a) ring; circle; circle; headband, hoop to wear a ring on one's finger ≈ wear a ring ...
Large English-Russian Dictionary - REACH - I 1. noun. 1) a) stretching out (hands, etc.) within reach of one "s hand ≈ at hand b) swing, ...
Large English-Russian Dictionary - RATE - I 1. noun. 1) a) assessment of property Syn: valuation b) judgment, opinion, assessment (for example, of an event) Syn: estimation ...
Large English-Russian Dictionary - PHONE - I noun; ling. background (a sound unit considered without connection with the function of meaning differentiation) II 1. noun. 1) phone on the phone...
Large English-Russian Dictionary - OVER - 1st sentence 1) a) indicates movement or being above something. subject above, above a flight over the sea ≈ ...
Large English-Russian Dictionary - — 1. sentence 1) a) in a spatial sense indicates being on the surface of something. subject, on smth. on a house on…
Large English-Russian Dictionary -
Large English-Russian Dictionary - CALL
Large English-Russian Dictionary
These phrases can be useful not only for work, but also for admission to a foreign university.
- Dear colleagues! - Dear Colleagues!
- Let me introduce myself. My name is... - Allow me to introduce myself. My name is…
- The topic of my presentation is… - The topic of my…
- I will take some… minutes of your time. - I'll take... minutes of your time.
- So, first/To begin with/Let’s start with… - So, first/To begin/Let’s start with…
- That completes/concludes/covers the first part of my presentation... - This ends the first part of my presentation.
- Let’s move on to the next part, which is... - Let’s move on to the next part, which...
- Now I want to describe the development of the idea. - Now I want to talk about the emergence of this idea.
- That brings me to…/So now we come to… - Thus, let’s move on to…
- I’d like to finish by emphasizing the main point(s). - In conclusion, I would like to highlight the main points.
- Now I’d be very interested to hear your comments. - I will listen with interest to your comments.
- Thank you for your attention! - Thank you for your attention!
Interview
If you're passing through, be sure to dress appropriately and consider your background. And, of course, it is worth taking note of the following expressions.
- I graduated from ... university (college) in ... - I graduated from ... university (school) in ...
- I handle stress easily. - I cope with stress easily.
- I am a team player. - I'm a team player.
- I am good at multitasking. - I work well at multitasking.
- I manage my time well by planning out… - I know how to manage time well by planning…
- I should be hired because I’m... - I am suitable for this position because...
- I have … years’ experience in the field. - I have... years of experience in this field.
- I’m very attentive to detail. - I pay a lot of attention to detail.
- I’m excited about this opportunity because… - I’m very glad to get this opportunity because…
- I want to further my career in… - I want to develop mine in the field of…
- I am confident that I will be able to use my skills in … in the advertised post. - I am confident that I can apply my skills to this position.
- I am sorry, could you repeat that please? - I'm sorry, could you say it again?
- When do you want me to start? - When do I start?
Business correspondence
Letters use even more formal language than during meetings. Be precise and extremely polite, do not joke or attach unnecessary pictures. Be sure to indicate the subject of the letter.
- Dear Mr (Ms)… - Dear Mr (Miss)…
- Dear Sir/Madam. - an appeal if you do not know the name and gender of the recipient.
- I am writing to inform you that... - I am writing to notify you ...
- I am writing to enquire about ... - I am writing to find out about ...
- With reference to your letter... - Regarding your...
- Thank you for contacting us. - Thank you for contacting us.
- In reply to your request, … - In response to your request, …
- I am interested in (obtaining / receiving) ... - I would like to receive ...
- Could you possibly tell us / let us have… - Could you please tell us…
- We are pleased to announce that... - We are pleased to announce that...
- We regret to inform you that... - We regret to inform...
- After careful consideration we have decided... - After careful evaluation, we decided...
- I would appreciate your immediate attention to this matter. “I would be very grateful for your urgent attention to this matter.”
- I look forward to hearing from you. - Waiting for your reply.
- Yours faithfully... - Sincerely... (in the event that you do not know the name of the addressee).
- I’m afraid it would not be possible to… - I’m afraid it’s impossible…
- Yours sincerely... - Sincerely...
A beginner in learning English is not always able to understand the speech of a foreigner in live communication. What awaits him in a telephone conversation? After all, most native English speakers speak fluently and not always intelligibly. And if your newly made foreign friend slows down his speech rate at your request, this trick won’t work with business partners. " But don't get upset ahead of time! We have prepared for you a selection of the most useful rules and phrases that will help you become more confident in communicating with foreign clients and partners.
Why follow the generally accepted rules in a business telephone conversation?
International telephone etiquette provides several standards that should be followed when answering incoming calls or making calls on behalf of a company. The most progressive companies follow these standards, taking care of their image. If you want to be a professional in the eyes of your partners and clients, it is simply necessary to follow the rules listed below.
Rule #1. Watch your intonation
During live communication, we share information with each other using three channels: intonation, words and gestures. And if in a video conversation it makes sense to control all three channels, then in normal telephone mode - only two: intonation and words. Intonation has b O greater influence on the interlocutor than words. It is she who creates the mood of your interlocutor and builds the first or next impression of you.
What should you do?
Smile while talking and show energy and enthusiasm in your voice. Intonation always gives away: it is very easy to understand how you are inclined - positively or negatively. Your smile will help your interlocutor verify the first thing.
What should you not do?
It is better to avoid lounging on a chair, “reclining”, “half-sitting” states. In such body positions, the diaphragm changes its angle, and this, in turn, affects the timbre of the voice. The interlocutor will be able to understand that you are lying and take it for disrespect, disinterest and even complete indifference.
Rule #2. Greet the caller and identify yourself
When you pick up the phone, be sure to say hello. The greeting may depend on the time of day (good morning, goof afternoon, good evening), and can be multifunctional (hello). Afterwards, you should introduce yourself, saying your name and the organization you work for. Your request will sound something like this:
- Hello, my name is Ann Popova from KYZ Corporation. May I please speak with Ms. Jane Smith?
Rule #3. Pick up the phone after the second ring (beep)
What any operator, secretary, administrator, etc. should strive for. Why after the second? By picking up the phone in the first second, you can catch the caller by surprise. In addition, you yourself need a couple of seconds to distract yourself from the task you were absorbed in before the call.
Pick up the phone on the second, or maximum on the third, call. After waiting 4-5 or more rings, the caller may not have the most favorable opinion of your company or may simply lose patience. As a result, he will not believe the belief that you are capable of meeting all of his needs or solving problems.
Rule #4. Clarify the possibility of conversation (if you are calling)
When you call, ask if the partner or client can communicate with you right away. After all, everyone has plans, meetings, tasks, the time of which is calculated in minutes. Therefore, do not get straight to the point, but check with your interlocutor or secretary about whether you can communicate with a certain person. You can do this using the following phrases:
- Could I speak to (name) please?
- May I speak to (name) please?
- Is John Bright available?
- Mr. John is not taking calls right now. Can I take a message?
- He is on the phone now. Can I have his call you back later?
- Please, hold, while I connect you to him.
- I am connecting you right now.
Rule #5. Get to the point of the call as soon as possible
Try not to waste time with meaningless lyrics or questions like “How is the weather?” or “Have you heard the latest news?” . Keep it short and to the point.
But there is an exception to this rule. You can ask your interlocutor a few questions or chat on interesting topic, if over a long period of time a warm, friendly relationship has developed between you.
- I"m phoning (calling, ringing) to find out if...
- I"m phoning (calling, ringing) to tell you that...
Rule #6. Don't forget to say goodbye
Have you ever noticed how many people end a conversation by simply hanging up? Agree, this is unpleasant. When saying goodbye, check with your interlocutor if he has any other questions or requests. Got the answer "No"? Now you can thank you for the call and say goodbye, wishing you a good day.
| Thanks for calling, Mr. James. Is there anything else I can help are you with? |
| Be sure to contact me if you have any more problems. |
| Have a nice day. |
| Don't hesitate to call again. |
| Thank you for calling. Have a great day. |
3 mini-rules, following which you will improve the quality of communication with international partners and clients
- Adapt to the speed of your interlocutor's speech. Slowly to the talking person It will be difficult to follow the flow of thoughts of someone who speaks quickly.
- Don't use speakerphone (unless otherwise agreed upon in advance).
- Treat secretaries with respect. They also have a certain power and can influence the decisions of their management.
Let's look at a few more current situations in which you need to know what to say to your interlocutor
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Having talked with my students, I can confidently conclude that even those who have successfully reached the Pre-Intermediate or Intermediate levels are afraid of telephone conversations in English. The main reason is that you have to rely only on your language capabilities. Facial expressions, gestures, drawings - nothing will help. This is the final exam with your hands and feet tied. In addition, life is a b*tch: not only do you need to concentrate heavily only on the sounds of someone else’s speech, but also the connection may not be the best. To do this, teachers develop your listening skills and select recordings of telephone conversations, especially those with poor audibility, and the voices of people with accents (you won’t always come across British or American speakers with standard pronunciation, don’t wait), that is, they prepare you for reality - how , for example, our best teachers do this. In order to know exactly what to answer during a telephone conversation, I offer you a set of the following phrases that you can use as templates and simply substitute your x and y.
If difficulties arise, you can always let your interlocutor know that you do not understand everything or may not understand: My English isn't very strong, could you please speak slowly?(I don't speak English very well. Please speak more slowly) Don't be shy - people will meet you halfway (verified). And don't forget about manners, try to use Could instead of Can, and Please And Thank you.
Answering the call and ways to introduce yourself:
Hello. Can I help you?- Hello, how can I help you? (standard answer to an incoming call)
Who is calling, please? / Who's speaking?- Who you are? (please introduce yourself)
Hi! This is Helen.- Hello, this is Elena.
Hello, Petra. This is Jean speaking.- Hello, Petra! This is Gin.
Hello, may I speak to Mr. Kelly, please? This is John Ried calling.- Hello, can I speak to Mr. Kelly please? This is John Reed.
Hello! Could you connect me to Mary Kile, extension 12, please?- Hello! Could you connect me to Mary Kyle, extension 12?
I'm calling on behalf of Mr. Johnson.- I'm calling on behalf of Mr. Johnson.
If you dialed the wrong number:
Are you sure you have the right number?-Are you sure you dialed the right number?
I must have got the wrong number.- I must have the wrong number.
You dialed the wrong number.– You dialed the wrong number.
You must have misdialed.– You probably have the wrong number.
Please talk to someone:
Could / May I speak to Anna, please? / I’d like to speak to Anna.– Can I talk to Anna, please?
May I speak to Harry?- Please, Harry!
Is Olga in?– Is Olga there?
Please wait:
One minute...- Just a minute...
Hold the line, please.- Don't hang up, please.
Could you hold on, please?- Don't hang up, please.
Please hold. I'll just put you through.– Wait, please, I’ll connect you now.
Just a moment, please.- Give me a sec.
Thank you for holding.- Thanks for waiting.
I’ll put you though now / I’ll connect you now.- Now I’ll connect you.
We answer that the person cannot answer the phone:
Mr Peterson is out at the moment.- Mr. Peterson left.
I’m afraid he’s out at the moment.- I'm afraid he's not here right now.
I am afraid he’s in a meeting now.- I'm afraid he's at a meeting now.
He is talking on another phone now.– He’s talking on another phone now.
She is not in the office at the moment.- She's not in the office right now.
Line is busy:
The line is busy.- Busy.
I can't get through at the moment.- I can’t get through.
The line's engaged, Could you call back later?- Line is busy. Could you call me back?
Please call back:
Can you call me back, please?– Could you call me back, please?
Could you call again a bit later, please?– Could you call back a little later?
Try calling again later.- Try calling back later.
We ask and answer when the person will return:
When will he be in?- When will he come?
In about 3 hours.- In about 3 hours.
Don’t be back in 20 minutes.- He will be back in 20 minutes.
She'll be back in an hour.- She'll be there in an hour.
We ask and give the phone number:
What is your telephone number?– What is your phone number?
Can you leave your phone number, please?– Could you leave your number?
Could I get your phone number, please?– May I know your number?
My telephone number is...- My phone number …
You can reach me at…– You can contact me at...
Call me at...- Call my number...
We ask and suggest that you pass on a message:
May I take a message?– What can I convey?
What message would you like to leave?– What would you like to convey?
Could / Can / May I take a message?– Can I give him something?
Would you like to leave a message?– Would you like to leave a message?
Can you, please, tell me…- Tell me please…
Could you give me your name and address?– May I know your name and address?
Could you spell that please?- Could you spell it out?
Tell him I will call in the evening, please.- Tell him I'll call you in the evening, please.
Tell him Mary telephoned and I’ll call again at three.“Tell Mary that she called and I’ll call you back at three.”
I'll make sure he gets the message.“I will make sure he receives your message.”
Sure. I"ll tell her you called.- Of course, I'll tell you that you called.
Please repeat:
Could you, please, repeat that?- Could you repeat it, please.
I’m sorry, I didn’t get that / I didn’t catch that. Could you say it again, please?- Sorry. I didn't quite understand. Could you repeat what you said?
I’m sorry I can’t hear you very well.- Sorry. I can not hear you very well.
Bad connection:
This is such a terrible line (It’s a really bad line). I can't hear a thing.“I can’t hear anything—terrible connection.”
The line just went dead.- Disconnected.
This line is so poor.- Very bad line.
Can you speak a bit louder, please?– Could you speak a little louder?
Sorry, can you speak up?- Excuse me, could you speak louder?
Please phone number:
Please give me the telephone number of …- Please give me your phone number...
Do you know the number for…?– Do you know the number...?
Could you tell me the number for...?– Could you tell me the number...?
End of conversation:
Look forward to hearing from you soon.– I look forward to your next call.
Thank you for calling.- Thank you for calling.
It's been nice to talk to you.– It was nice to talk with you.
Talk to you soon.- See you later. (informal)
Speak to you again soon.- See you later.
Important phrasal verbs:
hold on- wait
‘Could you hold on a moment, please?’
(Please wait)
hang on- wait, wait (informal)
‘Could you hang on a moment, please?’